I don't normally do any ranting on my blog. In fact, I believe this is the first. I am a little disappointed in OhMyCrafts.com .. I placed an order on Sept 22 and the status is STILL "processing". It started with an email from them with a promo code to get 30% any order under $30. On top of that, thanks to Lisa, owner of minialbumscraps.ning.com, I wanted a Glue Glider Pro Plus. OhMyCrafts had it on sale. So I jumped on this for the sale plus the 30% off my order. Have any of you had issues with getting orders in a timely manner from OhMyCrafts? I don't think I will ever order from them again!!!
To make matters worse, I could have gotten it for the same money, including shipping, on Amazon and would have had my tool a long time ago.
I sent an email to the customer service and the reply was not satisfactory. They said that orders are being delayed because of the huge response to their sale. They expect to be back on normal shipping schedule in a couple of weeks!!! That is not good enough for me. I think they need to have the man power to back up their sales. NEVER, NEVER, NEVER again. Just be for warned my faithful followers.
By the way.... anyone else here use the Glue Glider Pro Plus?? If so, please leave a comment and let me know what you think of it, if you like it and how it compairs to the ATG guns.
4 comments:
I have both the atg gun and the glue glider pro (without the plus). I hate my glue glider, it doesn't run smoothly. I got mine at archivers, and she couldn't get the tape to come out nicely either, so she gave me a new one. it didn't work any better. I am not going to try the plus version. Good luck with yours, both in receiving it, and using it!
you are not the only one, nor will you be the last on that OMC frustration. Don't let them fool you on the overwhelming response to their sale...their processing & shipping is horrible all year round. Yes, great deals, but not worth it when you have to wait 4+ weeks for something you ordered from them.
I agree with Kami -- their shipping is over the top. That's how they make their money. I ordered thru them once and never again. You can ALWAYS find the item somewhere else - just be crafty about your searches. One of my favorites is Scrapbooking-warehouse.com. They are efficient and you don't need to sell your firstborn to cover the shipping. They will also respond quickly to requests.
On another note -- the GLue Glider -- I had ordered a "deal" on refills (don't remember where now) and out of the six I got, 3 had to be trashed. They just didn't work at all. What a waste! So I've pretty much given up on Glue Glider. I use tapes such as Sookwang or Scor-Pal (there are cheaper ones out there other than Sookwang that will do the job equally as well)
I feel your frustration with OMC - I cancelled my order after two weeks of delay after talking to them via email. I think they are a one-person operation.
I love my glue glider pro (no +). I'm finding that the deals on the refills are rapidly disappearing though. I'm in Canada and refills are $9. - 12 depending on the type.
I do have the 1/4" HTG and love it - but it's honking big to be hauling around to classes. To keep up in the classes, you need a tape runner - otherwise you spend valuable time peeling paper. Hope you will see your order sometime soon. Guess it's always buyer beware, isn't it.
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